[Ep#329] How to Optimise Team Productivity with Rasheda Hatchett

How to Optimise Team Productivity with Rasheda Hatchett

There will come a point in our lives where we’ll face overwhelming challenges. Do we succumb to the pressure or face them head-on?

Living through tough times takes a toll on our physical and mental health. It can sometimes leave us hopeless and powerless. However, we must face the truth that we can’t just avoid adversities. We have to find ways to smoothen the waters and regain our sense of self. In such circumstances, our resilience is being tested.

In this episode, Rasheda Hatchett talks about the importance of resilience in our careers. She also discusses the importance of self-care and explains why it’s not shameful to leave a situation where change is impossible. Finally, Rasheda imparts her wisdom to visionary leaders on the importance of resilience in building team productivity. 

If you’re interested to know how you can transform yourself into a resilient leader and boost team productivity, this episode is for you!

Here are three reasons why you should listen to the full episode:

  1. Uncover the meaning of resilience.
  2. Learn different resilience-building techniques.
  3. Understand the role of resilience in improving team productivity.


WATCH NOW (and check out the Resources and Episode Highlights below): 


Episode Highlights

[02:50] Rasheda, the Nurse

  • Rasheda was under immense stress when she changed her nursing specialty. She was working for a facility lacking in manpower and was about to lose its license.
  • After experiencing her first panic attack in a grocery store, she decided that something had to change.
  • Many nurses feel desperate for positive change because they are physically and mentally exhausted.
  • We sometimes ignore the signs that something is not right in our workplace.
  • A broken system needs to change, but we can’t rebuild it if we just apply band-aid solutions.

[06:24] Struggling Despite Moving On

  • Many think that if they tweak something in their work situation, everything will be better. We fail to recognise that the entire working culture must change.
  • If we don’t prioritise wellness, we’ll continue to see professionals leaving their jobs. We won’t be able to heal those who need it most — the frontline workers.
  • It’s difficult to speak up against a formidable system, but we need to be brave.
  • Getting support for your needs starts by saying enough is enough.

[08:43] Defining Resilience

  • Resilience means taking a turn for the better and learning from your experiences.
  • Improving yourself entails an inward and outward reflection. It’s about becoming better despite adversities.
  • We sometimes fail to see how our experiences shape and strengthen us.

[10:11] Resilience-Building Techniques

  • Building resilience is personal. It has a lot to do with your coping mechanisms.
  • Some don't deal with adversity well. When hardships happen, they turn to destructive habits.
  • Maintain a positive outlook despite negative situations.
  • It’s okay to feel upset, but don’t stay in that emotion for too long.
  • Negative thinking only breeds further negativity. Things may not be how you wanted them to be, but you’ll be fine.

[13:39] Resilience Needs Consistency

  • When negative thoughts come, reframe your thinking every time.
  • Practice saying affirming words to yourself to get out of a pessimistic mindset.
  • When change is not happening, leaving is the best solution.
  • Facing adversity is inevitable.

[16:00] The Grief of Leaving

  • Acknowledge your emotions. Remember what you’ve been through and assure yourself that you’re not looking at the situation through rose-coloured glasses.
  • The slow change in the healthcare system is a choice, and it doesn’t have to be.
  • If you are second-guessing leaving, consider what your mind and body tell you. Ask yourself if there was a meaningful movement in your workplace.
  • Acknowledge that you did what you could. The decision to leave is your way of putting yourself first.
  • Healthcare professionals usually put themselves last. However, you can’t care for others if you cannot look out for yourself.

[19:25] Optimising Team Productivity During Stressful Situations

  • Productivity starts with appreciating your teammates.
  • Refrain from showing appreciation based on your ideals. Instead, ask your staff how they want to be valued and do it.
  • Don’t wait for the worst to happen before changing.
  • Being reactive may allow you to learn from your past mistakes. But to build resilience, organizations need to be proactive.
  • Resilience involves predicting what’s coming and finding ways to resolve it.

[22:26] Self-Care and Wellness

  • Annemarie shared that the best gift she gave herself was the opportunity to build self-awareness and know when to rest.
  • Everyone must create a non-negotiable self-care plan.
  • Passing the idea of wellness generationally sparks the change in our culture and priorities. Listen to the full episode to know examples of how you can set your self-care plan.

10 Powerful Quotes

[08:43] “Resilience is really about bouncing forward, growing from the things that happen, [and] using those things that happen in order to become better in one way or another.”


[11.05] “One of the things that I teach is to be certain that if you are in the midst of some bad thing, you are trying to remain as positive as possible.”


[11:23] “[Frame] your life in a way where you are looking and focused on positive things. You're using positive language with yourself, you're looking for the positive in the situation.”


[11:43] “Things are going to come at us. They're going to irritate us. They're going to get underneath our skin. The real big part of this is to just not stay there.”


[12:25] “Reframing the negative, focusing on the positive, building yourself up with affirmations, building yourself up with positive language toward yourself, and really reminding yourself that: this thing might not be how I want it, but I'm good.”


[14:36] “Adversity is going to come no matter where you go. You can't avoid it. [Assure yourself] that you're not running. But if you have to make a decision to leave, you're leaving because you've tried to move forward in this place [and it] doesn't allow for growth.”


[17:55] “…validate that you did all that you could as an individual, and that you decided to put yourself first.”


[18:40] “Sometimes as mothers, as nurses, as caring professionals…we often put ourselves last. But you're not going to be the best person that can support others–even if it is in a different environment–if you're not taking care of yourself.”


[21:15] “Proactivity puts you in a position to build resilience. Reactivity puts you in a position to learn really well from mistakes if you choose to. But in order for you to build resilience as an organization, you've got to be proactive. You've got to see what's coming.”


[24:31] “When we start passing down wellness generationally, that's when we change the culture of the way that we live and what we prioritize.”

About Rasheda

Rasheda Hatchett is The Nurse Leader Coach. Known for tirelessly working for the community, she was awarded the 2019 Federal Way Public Schools Hero and 2019 BNR Leadership Fellow winner.

She is an experienced educator, mentor and speaker with a mission to help nurses hone their leadership styles and build more resilient teams. Rasheda is also a National Wellness Institute Certified Resilience and Thriving facilitator.

Apart from these, she wrote two powerful books about resilience within the healthcare system: The Power of Organizational Resilience: How to Retain Talent and Increase Your Bottom Line and Living Large: A Nurses Journey Toward Resilience.

Rasheda graduated with a Bachelor of Science in Nursing from the University of Washington

and received her Masters in Nursing in 2019 from the same institution..

You can connect with Rasheda at her website or social media channels: Facebook, Instagram, and LinkedIn.

Enjoy This Podcast?

During difficult situations, it’s normal to feel hopeless. But that does not mean we must linger on our negative thoughts and feelings forever. To become better versions of ourselves, we are called to practice resilience, which also plays a key role in optimising team productivity. It could be overwhelming to face your problems head-on, but the Ambitious Entrepreneur Podcast has your back.

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