Welcome to SMART Connect Podcast episode 14, featuring business experts and industry thought leaders to help YOU effectively navigate a constantly changing and disruptive market place. I’m your host Annemarie Cross.
According to the 2016 Symantec Internet Security Threat Report – cyber attacks again small business has increased from 18 percent in 2011 to 43 percent – a significant increase that should have small businesses on alert.
Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology.
By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime,higher returns on technology investments and more profits.
Along with technology, Damien is also passionate about business particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistent awesome client experience, you will have more loyal clients.
On today's show, Damien is going to speak about:
- Why you need to be prepared for the new Notifiable Data Breach scheme that the government is bringing in early next year and how this relates to IT Security;
- Why Cyber criminals are focusing on small and medium business more and more and what the threats are.
- Simple things you can do in your business to reduce the chance of being impacted by CyberCrime
Podcast (smart-connect-podcast): Play in new window | Download (Duration: 28:30 — 26.4MB) | Embed
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Be very careful when opening up emails, as many cyber attacks come in via cleverly disguised emails. – Damien Battersby
About Damien Battersby
Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology.
By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.
Along with technology, Damien is also passionate about business particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistent awesome client experience, you will have more loyal clients.
Contact Damien:
- Website: Proactiveitsolutions.com.au
- Linkedin: damien-battersby-IT-ExpertPeterSandor
- Twitter: @ProITSolutions
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