The importance of Customer Experience
My guest today says, “We’re often so busy spinning the wheels we forget to look after the most important wheel: the steering wheel.”
Joining me today is David Blair.
David is passionate about Customer Experience, particularly the almost overwhelming lack of it online – he’d like to change that.
On today’s show David is going to share:
- Understand the importance of Customer Experience
- Why video is an essential part of Customer Experience
- Tips on using technology for Customer Experience
LISTEN NOW:
Podcast: Play in new window | Download (Duration: 35:04 — 32.9MB) | Embed
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About David:
Is there a better way? Let’s find it together! When everyone says “that won’t work” that signals it’s worth exploring. I’m passionate about Customer Experience, particularly the almost overwhelming lack of it online – I’d like to change that. I like Pizza, coffee, and conversation.
Contact David:
- Website: www.customerexperiences.co.nz
- LinkedIn: @david-blair-nz
- Twitter: @davidblair6
YOUR SAY:
What inspired you about the message shared today? What action are you going to take within the next 24 hours?
Go ahead and share. We’d love to hear from you!