The importance of Customer Experience
My guest today says, “We’re often so busy spinning the wheels we forget to look after the most important wheel: the steering wheel.”
Joining me today is David Blair.
David is passionate about Customer Experience, particularly the almost overwhelming lack of it online – he’d like to change that.
On today’s show David is going to share:
- Understand the importance of Customer Experience
- Why video is an essential part of Customer Experience
- Tips on using technology for Customer Experience
Podcast: Play in new window | Download (Duration: 35:04 — 32.9MB) | Embed
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Is there a better way? Let’s find it together! When everyone says “that won’t work” that signals it’s worth exploring. I’m passionate about Customer Experience, particularly the almost overwhelming lack of it online – I’d like to change that. I like Pizza, coffee, and conversation.
- Website: www.customerexperiences.co.nz
- LinkedIn: @david-blair-nz
- Twitter: @davidblair6
What inspired you about the message shared today? What action are you going to take within the next 24 hours?
Go ahead and share. We’d love to hear from you!