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[Ep#18] Best Practice Benchmarks for Creating a Productive & Harmonious Working Environment

Topic: Best Practice Benchmarks for Creating a Productive & Harmonious Working Environment

Welcome to SMART Connect Podcast episode 18, featuring business experts and industry thought leaders to help YOU effectively navigate a constantly changing and disruptive market place. I’m your host Annemarie Cross.

Joining me on today’s show is Lisa Wiking.

Lisa is a Leadership expert committed to helping business owners, understand basic human behaviour to get the best out of their people for maximum results.

She has worked with Flight Centre for 11 years and has run a small business through the GFC doubling turnover year on year. This experience combined with her NLP Masters qualifications, provides her with a tried and tested methodology, which when implemented enables leaders to reduce staff turnover and increase productivity.

On today's show Lisa is going to speak about:

  • Two of the biggest drivers of human behaviour that effects your workplace;
  • How your structure or lack of structure impact your business results;
  • Why SMEs struggle to implement best practice benchmarks?
  • As well as Understanding that people will find the shortest route to the outcome, and now that you know this – what to do in order to create and sustain a productive and harmonious working environment.

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