[Ep 130] Never regret anything you do – it all helps in the end

Never regret anything you do – it all helps in the end

My guest today says, “Customer success is more important than customer service.”

Joining me today is Nici Bickley.

Nici is a self-proclaimed software nerd with an addiction to learning.

With over 20 years in the corporate arena working for a software company, she climbed to the top levels of management.

Experiencing company growth from 4 staff to over 500, company takeovers, venture capital investment and finally company sale.

Whilst working for the new company Nici realised that it was time for a new challenge, preferring the smaller company culture, being hands-on and pivotal in a small business’s success.

And really just wanting to love what she was doing again!  So Nici branched out to create her own company helping to simplify software, social media and SEO for small businesses. With a background in tech, teaching and customer service she is able to explain SEO in simple terms, and now has over 10,000 followers.

And to balance out her life she is an avid seascape and marine animal painter.

On today’s show Nici is going to share:

  • Never regret anything you do – it all helps in the end
  • Tough times give you the opportunity to show your character
  • Invest in Experts, so you can get your head out of the trench

Listen now: 

WATCH NOW: 

About Nici:

Nici is a self-proclaimed software nerd with an addiction to learning. With over 20 years in the corporate arena working for a software company, she climbed to the top levels of management.  Experiencing company growth from 4 staff to over 500, company takeovers, venture capital investment and finally company sale.  Whilst working for the new company Nici realised that it was time for a new challenge, preferring the smaller company culture, being hands-on and pivotal in a small business’s success.  And really just wanting to love what she was doing again!  So Nici branched out to create her own company helping to simplify software, social media and SEO for small businesses. With a background in tech, teaching and customer service she is able to explain SEO in simple terms, and now has over 10000 followers. And to balance out her life she is an avid seascape and marine animal painter.

Contact Nici:

A Personal Message from Annemarie…

Have you enjoyed listening to this podcast interview and want to know how you can create your very own podcast platform to so you become known as an influential voice in your industry?

Access my free How to Create a Profitable Podcasting Masterclass, where I'll show you:

  • Six Common Podcasting Myths that’ll keep you stuck from creating your profitable podcast;
  • Why focusing on technology (i.e. which microphone you should be using) is unwise and what you MUST focus on first if you want to start a profitable podcast. Sadly, SO many Change Makers and aspiring Thought Leaders miss these key steps and fail to generate the ROI/income they hope their podcast will generate;
  • Three Changes in Consumer Behaviour you need to be aware of BEFORE you launch your podcast to help keep you focused on what’s MOST important and/or no longer relevant;
  • The NUMBER ONE reason why businesses fail to create a profitable podcast so you can avoid falling into the same trap;
  • Three Podcast Profit Models that’ll help you nurture listeners into leads and into paying customers, step-by-step.

Go to: www.PodcastingWithPurpose.com/Masterclass

YOUR SAY:

What did you think about the message shared today? What action step will you take to turn this around? Go ahead and share. We’d love to hear from you!

Please leave your comment in the box below, and remember to share and Like the show with your colleagues. Also, stop on by our Facebook page to say hello and to give us a shout out on Twitter – we promise to shout back! As always, we appreciate it.

2021-04-09T00:38:51+10:00

Like it? Please add a comment!