Never regret anything you do – it all helps in the end
My guest today says, “Customer success is more important than customer service.”
Joining me today is Nici Bickley.
Nici is a self-proclaimed software nerd with an addiction to learning.
With over 20 years in the corporate arena working for a software company, she climbed to the top levels of management.
Experiencing company growth from 4 staff to over 500, company takeovers, venture capital investment and finally company sale.
Whilst working for the new company Nici realised that it was time for a new challenge, preferring the smaller company culture, being hands-on and pivotal in a small business’s success.
And really just wanting to love what she was doing again! So Nici branched out to create her own company helping to simplify software, social media and SEO for small businesses. With a background in tech, teaching and customer service she is able to explain SEO in simple terms, and now has over 10,000 followers.
And to balance out her life she is an avid seascape and marine animal painter.
On today’s show Nici is going to share:
- Never regret anything you do – it all helps in the end
- Tough times give you the opportunity to show your character
- Invest in Experts, so you can get your head out of the trench
Listen now:
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WATCH NOW:

Nici is a self-proclaimed software nerd with an addiction to learning. With over 20 years in the corporate arena working for a software company, she climbed to the top levels of management. Experiencing company growth from 4 staff to over 500, company takeovers, venture capital investment and finally company sale. Whilst working for the new company Nici realised that it was time for a new challenge, preferring the smaller company culture, being hands-on and pivotal in a small business’s success. And really just wanting to love what she was doing again! So Nici branched out to create her own company helping to simplify software, social media and SEO for small businesses. With a background in tech, teaching and customer service she is able to explain SEO in simple terms, and now has over 10000 followers. And to balance out her life she is an avid seascape and marine animal painter.
Contact Nici:
- Website: www.autom8now.com.au
- Linked In: @nici-bickley
- Instagram: @autom8now
- Facebook: @autom8now
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YOUR SAY:
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